Blog

With so much talk around the rooms themselves, it can be easy to forget about another of the main aspects of the customer experience at clueQuest: Customer service. Far’s the man who makes sure that our standards stay as high as they are, and we’re pleased to say that our reviews seem to attest to his success. Far can often be seen quite literally wearing his love for secret agents on his chest, in the form of an Alias and Mission: Impossible T-Shirt, so it’s no surprise that he’s all about the clueQuest theme.

We love a school trip here at clueQuest. After all, there’s nothing more life-affirming than seeing people, young or old, bettering themselves with education. Mr Q certainly likes to see it too. The way he sees it, more sharp minds out there makes for a wider pool of potential agents to recruit. So we’ve taken it upon ourselves to streamline the process for teachers and school administrators, with changes to both our website and pricing. Below is everything you need to know.

Shhh… Hear that? That’s the sound of Mr Q quietly sobbing. He hasn’t stopped ever since he had to wave goodbye to the greatest group of agents clueQuest has seen in years: Arsenal’s Junior Gunners. Last month, a total of 60 of their members - adults and kids alike - recently won the chance to test their wits against our arch nemesis Professor Blacksheep as part of their Family Members’ Event. Watch the video here.

MoMath, Jack london Park, and now clueQuest. These are the latest venues to receive the prestigious Editor’s Choice Award from DatingNews.com; an online news outlet created specifically to help daters improve their love lives in interesting and unique ways.

Jonnie joined us fresh from the stage, having recently finished a period of appearing in Andrew Lloyd Webber’s School of Rock. An actor by trade, he fell in love with clueQuest when he first came to play as a customer. These days it’s not just the flexibility of the job that’s appealing, but also that feeling of passing on an experience which he found to be so personal and rewarding. Like all our agents, Jonnie’s a busy man, but he was kind enough to oblige me to the following chat.

The wait is almost over, VR fans. Beyond Medusa’s Gate, the new VR escape game developed by industry leaders Ubisoft Blue Byte and set inside the world of Assassin’s Creed Odyssey is just days away! Here’s what we know so far...

“Eleven days from now, Red Bull, the energy drink more commonly associated with extreme sports, will stage the Escape Room world championships in Shoreditch, London”, wrote Simon Usborne in The Guardian on the 1st of April 2019. Get me out of here! Why escape rooms have become a global craze is, at its centre, a close look at the escape room industry in the UK. Beyond that though, the article is a witty, wryly told journey through one of England’s best rooms - our very own cQ:Origenes.

Angelic Diamonds are a jewellery retailer who stock a wide range of engagement rings. So it’s no surprise then that they know a thing or two about popping the question. Having previously compiled lists of where best to do so in Newcastle and Liverpool, it was only a matter of time until they reached London, where they decided to place clueQuest at the very top. Having witnessed many a proposal in our facility, we’re obviously thrilled. So without further ado, here is the all-important list:

Rowen is one of our most highly decorated agents. There’s not a mission she’s not qualified to run, and if the reviews are anything to go by (and let’s face it, of course they are!), she runs them exceptionally well. Her name comes up in 5-star review after 5-star review, so we joined her for a chat to find out what it is that drives her to deliver such unwavering customer service. Is it her background as an actor at The London Dungeon, her love of the spy genre, or her friendship with each and every member of staff? Well, as it turns out, it’s probably a perfect mix of all three...

It’s old news by now - escape rooms are great. Ask anyone who’s been to play one, and even those who started off cynical will spring up from their seats. “You know what?”, they’ll say, “It was actually really good!”, like it’s some miracle that an immersive puzzle game experience is anything but thrilling. But those thrills do come at a price - even we can admit that.

What if we told you, though, that you can play one of our rooms absolutely free of charge?

Stay at home gomes are all the rage at the moment, check out our Print @ home game, Print+Cut+Escape! or keep reading for tips and tricks how to create your very own. Escape rooms are challenging and can be a great deal of fun for children and adults alike. While there are escape room businesses popping up in every populated area, you can always make your own too. Here are some tips and tricks to take into consideration to build your own escape room for fun.

One of Mr Q’s newest recruits, Jon has already made a positive impact to the clueQuest atmosphere. His theatre background comes through in his professional yet instantly comforting way with customers. He claims to make a cracking cup of tea, so we called his bluff and asked him a few questions about life at clueQuest while they brewed.

Thanks to her immovable smile, Georgie is an instantly recognisable face around the premises. Not great for a spy, perhaps, but boy is it infectious. Every team in her care seems to leave with their cheeks aching and only nice things to say. We caught up with her over a cup of tea to ask her about her front-of-house role.

Thinking of bringing a date? Here's Professor Blacksheep's advice. Follow it at your own risk!

With every voucher bought between the 14th and 25th of December, you will receive a gift from us, with one lucky customer winning our big daily prize.

Between the 1st and 24th of December, donate £1 in support of our partner charity, Noah's Ark Children's Hospice, and unlock the doors of our specially handmade Advent Calendar to win sweet treats and clueQuest vouchers or merchandise! :)

We recently had one of our bi-annual team building days and what a day it was! Here’s what happened...

We have officially joined London's largest independent business network.

We've turned 5 this summer and we've got some exciting plans in store to celebrate. Find out more about our journey from co-founder and CEO, Zoltan Papp, and discover our newest competition!

To prepare you for what it takes to be part of our international secret organization, we thought you might get inspired by these three mind-blowing (and true) spy escape stories of agents who operated long before we were an established agency ourselves.