Join the clueQuest team!  London

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Want to become part of our team? Scroll for available positions!

The Company

At clueQuest we believe in the power of teamwork... and laser beams. Our immersive experiences bring all generations together which is why we are currently one of London's best live escape game providers.

Since 2013, we have hosted games for over 200,000 customers and we are featured as editor’s choice on the Evening Standard’s list of London’s best immersive games, and as critic's choice on TimeOut London’s London's best escape games list. In 2018 we have been awarded the TripAdvisor Certificate of Excellence for the third consecutive year.

From building our own escape rooms to designing bespoke pop-up games for events, our in-house team of designers and creatives work around the clock to deliver five star team experiences.

Working for us

Part of what makes us who we are today is owed to our amazing in-house team of game hosts, managers and creatives. So if you believe that you would make a great addition to our (growing) family, we would love to hear from you!

Benefits of working for us include:

  • A dynamic and fun work environment
  • Chance to join us for off site events and showrooms
  • Team building events and staff competitions
  • Career development opportunities
  • Competitive pay

Available roles

Main Duties

  • Demonstrate clueQuest values at all times
  • Host and run 1-2 escape games individually, and/or 1-3 games, as part of a team
  • Facilitate client welcome, briefings, and debriefings
  • Ensure that facilitation of the games meet the quality standards of clueQuest
  • Ensure escape units are correctly re-set and fully functioning
  • Report any issues with escape units and props to Shift Leaders
  • Upsell and Coordinate any customer service merchandise purchases

Team Support

  • Act as clueQuest buddy to help new starters settle into their role, navigate around the escape units and sharing knowledge and experience
  • Represent the clueQuest brand at external events and exhibitions
  • Ownership of any clueQuest projects as appropriate
  • Other reasonable ad-hoc tasks related to the daily operations of clueQuest
  • Office tasks (eg. restocking merchandise, organising office supplies, assembling Print+Cut+Escape products for postage)
  • Other reasonable support and on-site customer service tasks related to the daily operations of clueQuest

Facilities Duties

  • Ensure Mission control is presentable and fully functioning prior to games and large booking events
  • Prepare, clean, and sanitise prop sets and room units for the escape games to function (Covid-19 safety measures pending)
  • Opening and closing responsibilities occasionally - training will be provided

Contract - Hours - Availability

  • 0 Hour Permanent Contract - Flexible hours perfect for students and creatives
  • We schedule 2 hour to 12 hour shifts for employees
  • High amount of weekend availability is required
  • Available working hours are projected to be during term times, Summer weekends and weeks. There may be some occasional weekday evening shifts needed.
Desired
  • customer service experience
  • comfortable speaking in public or performance experience

To apply for this position, please submit your CV with a cover letter. : )

Job Title: Gamesmaker (Game Host)

Reports to: Team Leader

Location: London Office

Status: Permanent, Zero hours

Don’t see an opening that matches your background? We’re growing fast so it’s very likely that we will need great people to join our team in roles we haven’t had the opportunity to hire for or even considered yet!

If you’re interested in working at clueQuest but you don't see that perfect role listed yet, we'd still love to hear from you as we would happily get in touch if your background matches any new opportunity. To apply, send us your up-to-date CV along with a cover letter addressed to our 'boss' Mr Q via work@cluequest.co.uk and let us know how you can make a difference at clueQuest.

For more job opportunities in entertainment have a look at Jooble.

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