Main Duties
- Demonstrate clueQuest values at all times
- Host and run 1-2 escape games individually, and/or 1-3 games, as part of a team
- Facilitate client welcome, briefings, and debriefings
- Ensure that facilitation of the games meet the quality standards of clueQuest
- Ensure escape units are correctly re-set and fully functioning
- Report any issues with escape units and props to Shift Leaders
- Upsell and Coordinate any customer service merchandise purchases
Team Support
- Act as clueQuest buddy to help new starters settle into their role, navigate around the escape units and sharing knowledge and experience
- Represent the clueQuest brand at external events and exhibitions
- Ownership of any clueQuest projects as appropriate
- Other reasonable ad-hoc tasks related to the daily operations of clueQuest
- Office tasks (eg. restocking merchandise, organising office supplies, assembling Print+Cut+Escape products for postage)
- Other reasonable support and on-site customer service tasks related to the daily operations of clueQuest
Facilities Duties
- Ensure Mission control is presentable and fully functioning prior to games and large booking events
- Prepare, clean, and sanitise prop sets and room units for the escape games to function (Covid-19 safety measures pending)
- Opening and closing responsibilities occasionally - training will be provided
Contract - Hours - Availability
- 0 Hour Permanent Contract - Flexible hours perfect for students and creatives
- We schedule 2 hour to 12 hour shifts for employees
- High amount of weekend availability is required
- Available working hours are projected to be during term times, Summer weekends and weeks. There may be some occasional weekday evening shifts needed.
Desired
- customer service experience
- comfortable speaking in public or performance experience
To apply for this position, please submit your CV with a cover letter. : )
Job Title: Gamesmaker (Game Host)
Reports to: Team Leader
Location: London Office
Status: Permanent, Zero hours