Games
Maker

• Demonstrate clueQuest values at all times
• Host and run 1-2 escape games individually, and/or 1-4 games, as part of a team
• Facilitate client welcome, briefings, and debriefings
• Ensure that facilitation of the games meet the quality standards of clueQuest
• Ensure escape units are correctly re-set and fully functioning

• Report any issues with escape units and props to Assistant Managers
• Upsell and coordinate any customer service merchandise purchases
• Safely and responsibly handle alcohol, including sales to customers in accordance with company policy - training will be provided
• Assist in facilitating company-run on-site events, as directed by leadership

Facilities Duties

• Ensure Mission control is presentable and fully functioning prior to games and large booking events
• Keeping the building looking clean and presentable, hoovering and wiping down surfaces
• Setting up our party room and conference room spaces for one-off events
• Making tea and coffee and arranging snack offerings for team bookings with the conference room or party room added onto the reservation
• Opening and closing responsibilities occasionally - training will be provided

Team Support

• Act as clueQuest buddy to help new starters settle into their role, navigate around the escape units and sharing knowledge and experience
• Represent the clueQuest brand at external events and exhibitions
• Ownership of any clueQuest projects as appropriate
• Office tasks (eg. restocking beverage, merchandise, organising office supplies, assembling Spy Paper products for onsite sale and postage)
• Other reasonable support and on-site customer service tasks related to the daily operations of clueQuest

Fixed (21 hours/week):

• Two shifts of ~5 hours (Mon-Fri, flexible)
• One shift of ~11 hours (weekend)

Zero hours (on-call style):

• Submit availability 1-2 weeks in advance
• Shifts are confirmed (locked in) the day before
• Expected to work a 7.5-hour shift on both Saturday and Sunday each week.